Frequently Asked Questions

Everything you need to know about your Stila beauty essentials.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.

What is your return policy for beauty products?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and lightly used or unused to qualify for a refund.

Are Stila Cosmetics products cruelty-free?

Yes, Stila Cosmetics is committed to being cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.

Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right shade for my skin tone?

Each product page features a detailed shade guide and swatches. For personalized assistance, you can use our virtual try-on tool or contact our beauty experts for a recommendation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Afterpay for easy installment payments.